1. Scope of this policy
This policy explains how Wookex may collect, use, store, and protect personal information through this pre-launch website and direct communications. The transactional marketplace, seller portal, checkout, and customer account services are not live. A more detailed policy will be published before those services begin processing marketplace data.
2. Information we may receive
When you browse the website, standard hosting and security systems may process technical information such as IP address, browser type, device type, requested pages, timestamps, referrer information, and security events. If you email Wookex, we receive your email address, message, attachments, and any information you choose to provide.
Please do not send payment card details, passwords, one-time codes, or unnecessary identity documents by email. Wookex does not currently operate a public checkout or order system.
3. How information may be used
- To operate, secure, maintain, and understand use of this website.
- To respond to support, seller interest, business, or abuse-report messages.
- To detect malicious traffic, fraud attempts, or misuse of Wookex branding.
- To meet legal obligations and protect the rights of Wookex or others.
- To prepare marketplace services where a person has directly expressed relevant interest.
4. Cookies and analytics
This website does not intentionally require advertising cookies. Hosting providers may use essential technical mechanisms for security, traffic management, or reliable delivery. If Wookex later introduces analytics, preference, or marketing technologies, this policy and any required consent controls will be updated before those technologies are used.
5. Sharing and service providers
Information may be processed by service providers that support website hosting, email, security, diagnostics, or professional advice. Providers should receive only the information reasonably needed for their role. Wookex may also disclose information when required by law, to respond to valid legal process, or to investigate threats, abuse, infringement, or fraud.
Wookex does not claim to sell personal information collected through this pre-launch website.
6. Retention and security
Information should be retained only for as long as reasonably needed for the purpose collected, security records, dispute handling, legal obligations, or establishing and defending rights. Wookex intends to use administrative and technical safeguards appropriate to the information involved, but no email or internet service can guarantee absolute security.
7. Your choices
You may ask about personal information you have directly provided, request a correction, or ask whether it can be deleted. Some information may need to be retained for security, legal, or recordkeeping reasons. Requests may require reasonable verification so information is not disclosed to the wrong person.
8. Children's privacy
This pre-launch website is intended for a general audience and is not designed to collect personal information from children. A parent or guardian who believes a child has provided personal information may contact Wookex.
9. Policy updates and contact
The policy may change as the marketplace, vendors, legal requirements, and data practices are finalised. Material updates will be reflected on this page with a revised date. Privacy questions can be sent to support@wookex.com.